HP Laptop Battery Recall Scale Expanded To 78,500 Units

- Oct 14, 2019-

According to foreign media, Hewlett-Packard is expanding its recall plan for laptop batteries, recalling about 78,500 pieces.

It is understood that the expansion of the recalled laptop battery has the same problem as the 50,000 batteries that HP began recalling in January this year, and there is a possibility of overheating.

The US Consumer Product Safety Commission (CPSC) has released an extended recall notice for batteries sold and installed on certain HP notebooks and mobile workstations. Hewlett-Packard announced in January that it had expanded the scope of the recall, but did not issue a notice because the US Consumer Product Safety Commission was affected by the government's closure.

The recall was first announced in January 2018, and approximately 50,000 batteries were recalled for "fire and burn hazards." Since then, HP has received more reports on battery accidents and expanded the recall to include more than 28,500 problem products.

But there seems to be a lot of batteries with problems. Hewlett-Packard has expanded the scope of the recall and recalled about 78,500 batteries for commercial laptops and mobile workstations. Consumers who have replaced batteries in January will not be affected by the expanded recall plan.

The US Consumer Product Safety Commission said, "HP has received eight new reports of overheated, melted or charred battery packs from the US, including a minor injury report and two property damage reports, for a total loss of $1,100."

According to the CPSC official website, the recalled notebooks cover a variety of models, which may include HP ProBook64x (G2 and G3), HP ProBook 65x (G2 and G3), HP ProBook 4xxG4 (430, 440, 450, 455 and 470), HPx360310G2, HPEviorM6, HP Pavilionx360 , HP11 and HPZBook (17G3, 17G4, and StudioG3) mobile workstations.

Faulty batteries were installed in several models of laptops and mobile workstations sold between December 2015 and April 2018. Some defective batteries were also sold separately as replacements between December 2015 and December 2018.

This is not the first time that HP has had a battery problem. In 2009-2010, the company recalled 124,000 batteries for similar problems - the main symptoms were overheating, rupture and fire. In 2017, 101,000 laptop batteries were recalled. More than just battery problems, in 2014 HP had to recall more than 6 million laptop charging lines.

The US Consumer Product Safety Commission lists a complete list of affected models in the Current Recall Products section of its website. If you purchased an HP laptop or workstation between the dates listed above, check to see if your laptop or workstation is one of the models in the list. If so, HP provides a web page with more information about the recall process.